Frequently Asked Questions
Are you a thrift store?
We are a vintage clothing store. Our inventory is carefully curated by owner and founder Darrell Hazen.
Where do your clothes come from?
Darrell has been sourcing vintage clothing in Los Angeles and abroad for half a century. He has a few top-secret spots, buys from individuals and customers, visits swap meets, estate sales, and will brake or make a sudden turn for items that catch his discerning eye.
Do you buy or consign clothing?
Darrell regularly buys clothing from individuals and customers but does not take items on consignment.
Do you have an online shop?
Not at the moment, but at our brick and mortar location in Topanga Canyon, you’ll find unique vintage clothing from the 19th century through the 1980s, antiques, curios, a dizzying array of patches, and more.
Do you sell costumes?
Yes, for a limited time each year! We sell costumes starting in late spring for festivals (like Burning Man), and start putting out our remaining Halloween accessories & costume items in September. Costume pieces are all put into storage by November 3rd, and we do not have access to costume pieces year round.
Do you rotate your clothing according to season?
Yes! We do our clothing seasonally, to help keep you warm during the winter & cool during the summer. This means if you saw shorts in the summer, we will not have them out in the winter! Costumes are only in storefront during Halloween, etc.. Because of our seasonal nature, all off-season items are inaccessible & in storage otherwise.
I'd like to do a photoshoot/film on site. Can I do that?
We allow casual snapshots on site for personal use with one camera taking photos of the store.
Any photos taken on the premise for publication, professional use and/or public consumption with additional equipment and/or models must be arranged in advance. Please call Monday through Friday at 310-455-2998 for more information on filming & ask for the store manager.
Do you rent clothing or do "pulls" for photoshoots?
Due to the nature of vintage clothing (old & potentially easy to damage) , we do not loan, rent or do pulls for photoshoots. All our clothing is sold as-is, with no returns or exchanges.
What forms of payment does Hidden Treasures accept?
In our storefront, we accept all credit cards & cash. We also accept contactless pay, Apple Pay & Android Pay.
What is your return policy for items?
All items purchased both online & in store are sold as-is, no returns or exchanges issued. Due to the nature of vintage & used clothing items, we are not able to make exceptions for this rule.
Do you ship items from the storefront?
On a case-by-case basis, we sometimes ship items that are priced $300 & over from the store, but within the United States. If this item is not something you have seen personally, we do not ship items from the store unless you have physically seen the item in person yourself, due to our strict refund policy. We do ship items on a case-by-case basis, even for items over the $300 limit, because we are not always able to ship due to size, packaging and/or time limitations. Please contact us directly for further details & questions.
If I leave you my name, can you call me if something comes in that I'm looking for?
Due to the high volume of inventory we receive daily, we are unable to search for specific items. We suggest that you call us regularly if you are looking for a certain clothing item! If you're curious about what we receive in store, you can also check on our blog or on our facebook page, as we try to update regularly!
Are you open on major federal holidays?
We're closed 4th of July, Thanksgiving, Christmas Day & New Years Day. Check our Contact Page for more information regarding special hours!
Do you have a question that is NOT frequently asked?
Call us at 310-455-2998
Email info@hiddentreasures.com
Use the form to the right to submit questions, concerns, and feedback.